Hardcore Pawn

Ashley and Seth continue to bicker over themselves as they try to complete their transactions, leading Les to the end of his rope. A big man with big speakers to sell threatens his way to the front, leading to an altercation with security - and Seth.

Rich gets furious at Ashley over interfering with a transaction involving a layaway and a credit, in which she gave a confusing solution to a problem that she made worse. Later, Rich gives instruction to the jewelry crew, infuriating Ashley, who runs that department.

Ashley hires a woman to work at the jewellery counter, without consulting with Seth or Les. Questions about Ashley's skills are put to the test after questionable transactions by the new hire are made known by staff.